Frequent Questions.
Clear Answers.
Everything you want to know about working with RESONUS IMMOBILIEN – explained transparently and without jargon.
Price & Contract
What exactly does the management cost?
CHF 69 per month per unit from the 2nd unit onward – all-inclusive, excl. VAT. No percentages, no extra fees for standard services. Third-party costs (e.g. contractor firms) are billed separately and transparently.
What does it cost if I only rent out a single unit?
CHF 89 per month, excl. VAT, all-inclusive. We are also happy to take on single mandates – for example your former own home, an inherited unit, or a unit next to an existing STWEG (condominium association) management. From the second unit onward, the price automatically drops to CHF 69 per unit.
How long am I tied to RESONUS?
Our management mandate can be cancelled monthly. No minimum term, no risk.
What happens if a unit is vacant?
The flat-rate price only applies to occupied units. In the event of vacancy, we adjust the invoice accordingly – you only pay for what is actually managed.
Are there any hidden costs?
No. Third-party costs such as contractor invoices are always passed on only after prior consultation – transparently and with your approval.
Does the price also apply to STWEG and vacation rentals?
The same principle applies everywhere: flat-rate pricing, no percentage-based model. The exact amount depends on the service. Rental management: CHF 69 per unit per month from the 2nd unit onward, CHF 89 for a single mandate (excl. VAT). STWEG and business properties: an individual flat rate, specified in writing in the quote. Vacation rentals: CHF 1'000 per month, all-inclusive (excl. VAT).
Handover & Switching
How does the switch to RESONUS work?
In 6 steps: initial consultation, quote, discussing the quote, signing the contract, handover of documents, and operations are up and running. We coordinate everything – there is nothing for you to take care of.
Do I have to cancel my current contract myself?
No, we help you with that. We check your notice periods and coordinate the switch so that no interruption occurs.
How long does the handover take?
Usually 2–4 weeks, depending on the response time of the previous management company. We keep you informed throughout.
What happens to the tenants during the handover?
Tenants are informed in writing about the change of management. Operations continue without interruption – for tenants, day-to-day life changes very little.
Day-to-Day & Service
Who is my point of contact?
You have a dedicated property manager who knows your property. No call center, no ticket system.
How quickly does RESONUS respond to inquiries?
Within a short time, usually still on the same business day. For urgent problems (e.g. water damage), we are also reachable outside business hours.
How do I find out what is happening with my property?
Through your personal Owner Portal – accessible at any time. Rental income, activities, documents and statements – always up to date.
Who decides on contractor jobs?
For amounts below an agreed limit, we act directly – so no time is lost. Larger jobs are always discussed with you beforehand.
Does RESONUS also handle re-letting?
Yes – listing, viewings, credit checks and signing the rental agreement are all included in the flat-rate price.
Digital & Portal
What can I see in the Owner Portal?
Rental income, outstanding items, ongoing activities, documents, contracts and annual statements – all in one place, always up to date.
Do I need technical knowledge to use the portal?
No. The portal is designed to be simple and clear. You will receive a short introduction during the handover.
How can tenants reach me?
Tenants contact us by email or WhatsApp. We respond promptly – within a short time.